Pré-paiement / Dépôt de garantie
Enfants et lits d’appoint
Animaux de compagnie
En cas de litige non résolu, après avoir saisi le service client de notre établissement, et à défaut de réponse satisfaisante dans un délai de 1 mois, le client peut saisir le Médiateur du Tourisme et du Voyage, dont les coordonnées et modalités de saisine sont disponibles sur son site www.mtv.travel.
Prepayment / Security Deposit
The amount equivalent to the first night and insurance (if subscription) will be charged upon booking.
For NOT REFUNDABLE OFFER and EARLY BOOKING : a prepayment of the total amount of the stay is made upon reservation.
Terms of cancellation
If canceled up to 2 days before date of arrival, no fee will be charged and refund will be made upon reservation within 8 days after cancellation.
In case of late cancellation, no-show or early departure, the property requires the total amount of the stay.
For NOT REFUNDABLE ONLY ROOM RATE : the reservation is firm and final. Total deduction of the amount of the stay at the reservation. No refunds or modifications will be made.
For EARLY BOOKING offers: only a change of dates can occur with the agreement of the establishment, if it comes 5 days minimum before the date of arrival.
Children and extra beds
• All children are welcome.
• All children under 2 years stay free of charge.
• The possibility of an extra bed varies depending on the room chosen.
• Wi-Fi is available in all for free.
• Public parking is available nearby (reservation is not needed) and charges apply.
• Pets are allowed (with a supplement).
In case of unresolved dispute, after contacting the customer service of our establishment, and failing a satisfactory answer within 1 month, the client can contact the Ombudsman of Tourism and Travel, whose contact details and terms of referral are Available on its website www.mtv.travel.