Reservation policy

Prepayment / Security Deposit

The amount equivalent to the first night and insurance (if subscription) will be charged upon booking.

For NOT REFUNDABLE OFFER and EARLY BOOKING : a prepayment of the total amount of the stay is made upon reservation.

Terms of cancellation

If canceled up to 2 days before date of arrival, no fee will be charged and refund will be made upon reservation within 8 days after cancellation.

In case of late cancellation, no-show or early departure, the property requires the total amount of the stay.

For NOT REFUNDABLE ONLY ROOM RATE : the reservation is firm and final. Total deduction of the amount of the stay at the reservation. No refunds or modifications will be made.

For EARLY BOOKING offers: only a change of dates can occur with the agreement of the establishment, if it comes 5 days minimum before the date of arrival.

Children and extra beds

• All children are welcome.

• All children under 2 years stay free of charge.

• The possibility of an extra bed varies depending on the room chosen.

Internet

• Wi-Fi is available in all for free.

Car park

• Public parking is available nearby (reservation is not needed) and charges apply.

Pets

• Pets are allowed (with a supplement).

In case of unresolved dispute, after contacting the customer service of our establishment, and failing a satisfactory answer within 1 month, the client can contact the Ombudsman of Tourism and Travel, whose contact details and terms of referral are Available on its website www.mtv.travel.