Reservation policy

Sale condition :

Direct Condition;

Prepayment / Security Deposit

• The amount equivalent to 100% of the stay corresponding to the first night (ie: room price, breakfast and tourist taxes) will be requested upon booking.

Terms of cancelation

• If canceled up to 2 days before date of arrival, the property will not charge a fee and refund the prepayment made upon reservation within a week after cancellation.

• In case of late cancellation or no-show, the property requires 100% of the amount of the first night.

• For non cancellable rates: the reservation is firm and definitve. Total prepayment of the amount of the stay on booking. No refunds and no changes can be made.

Children and extra beds

• All children are welcome.

• All children under 2 years stay free of charge.

• The possibility of an extra bed varies depending on the room chosen.

Internet

• Wi-Fi is available in all for free.

Car park

• Public parking is available nearby (reservation is not needed) and charges apply.

Pets

• Pets are allowed (with a supplement).

In case of unresolved dispute, after contacting the customer service of our establishment, and failing a satisfactory answer within 1 month, the client can contact the Ombudsman of Tourism and Travel, whose contact details and terms of referral are Available on its website www.mtv.travel.